A Special Report by Dropsuite
The Perception Gap: How SMBs and MSPs See Data Protection Differently
Are SMBs and their Managed Service Providers aligned on how they protect business-critical data? This Dropsuite report reveals key differences in expectations, trust, and responsibilities between MSPs and the SMB clients they serve. From Office 365 misconceptions to backup assumptions and ransomware readiness, this special report provides unique insight into how MSPs can strengthen relationships and safeguard client data more effectively.
What You’ll Learn:
- Where SMB and MSP data protection expectations misalign
- The biggest misunderstandings around cloud and backup
- Why “default” Microsoft 365 settings aren’t enough
- Risks created by unverified or unclear backup practices
- How to educate clients without overwhelming them
- Ways MSPs can turn perception gaps into growth opportunities
