Insights BI Analytics

Dropsuite brings business intelligence to email.

Uncover hidden email productivity issues

Uncover hidden email productivity issues by analyzing archived data with the click of a button. Discover the high volumes of emails that are causing reduced performance.

Evaluate potential threats to system security

Evaluate potential threats to system security by identifying dangerous or suspicious email attachments. Use this data to fix security threats caused by untrained users.

Instantly analyze months or years of email data

Instantly analyze months or years of email data. Transform terabytes of data into simple charts and graphs that visualize patterns and help you shed light into usage.

Insights BI by Dropsuite is an email analysis tool that comes free with Dropsuite’s email backup solutions. Insights BI provides a robust email analytics toolset for organizations who seek to transform stagnant, archived email data into actionable business intelligence. Dropsuite Insights BI turns complex and extensive email data sets into simple, actionable reports, graphs and charts.

Insights BI by Dropsuite answers questions such as:

Which staff are efficiently managing emails, and which are falling short?
Which recipients are being sent emails/attachments & at what frequency?
Are there employees who are exhibiting unusual email behaviors?
What process issues are revealed by analyzing patterns of usage?
How much time goes by before support contacts customers?

Insights BI is included
free with Dropsuite
email backup products

Insights BI – Catch the Feeling!

DAVID W. OLDRIGHT

CEO of Trinity MSP

“Insights BI makes me feel like an email intelligence Officer”

List of Insights BI Email Reports

There are a variety of easy to use reports that can immediately help identify patterns of email usage. All of the reports are extremely easy to customize and able to drill down deeper into individual data sets, looking for specific email usage patterns even at the individual level. In addition, Insights reports include the ability to set custom time and date ranges, as well as setting reporting level from the entire firm down to a unique individual. The list includes:

Email Volume Analysis

This report provides visual graphs that can clearly highlight unusual highs or lows in email volume. Patterns of unusual use are instantly obvious and can be followed-up on with ease, helping to identify and correct any potential process or systems issues causing spikes in activity.

Time Sending Emails

One of the most powerful sets of data is the Time Sending Emails report. Learn the amount of time sending emails occupies in a group or individual’s day. Patterns of unusual activity are an easy way to learn if spammers or hackers are using email systems to surreptitiously send illicit messages.

Top Contacts Identification

Many business administrators want to know who on a team is being overwhelmed, or underwhelmed, with email. This data instantly helps identify who may be contacted, by how much, and with what type of data. Analysis can reveal if processes or procedures need to be modified to improve performance.

Top Senders and Recipients

Another really helpful report, this one is beneficial for identifying users who are sending or receiving either too much or too few emails vs the norm. Using this report, business administrators can easily identify overworked or underperforming users who may need help, or training, to improve performance.

Email Storage Utilization

Data from this report is extremely helpful for evaluating how much data is being stored over a given period of time. This is valuable for firms with limits on storage either at the business, division or individual levels and can help identify if and when additional storage may be needed well in advance of running low.

Email Response Time

This report is a powerful and effective tool for evaluating how long it takes for groups or individuals to respond to their emails. This is especially powerful and useful information for support teams, where response time is a critical KPI. Keep track of customer communications to help improve customer satisfaction scores.

Improving Business Productivity Through Email Insights BI

The ability to improve productivity cannot be underestimated. Email is a one of the most heavily used tools of any business. The ability to help the organization better use email by being more efficient and effective is the key to potentially significant productivity increases.

The primary purpose of using email Insights BI reports is to improve business productivity. The ability to easily find patterns of poor email utilization can help identify potential business process improvements.