Insights BI for Productivity

Transform complex and extensive email data sets into simple, actionable reports.

Insights Business Intelligence by Dropsuite

Insights BI by Dropsuite is an email analysis tool that comes free with Dropsuite’s email backup solutions.
Insights BI provides a robust email analytics toolset for organizations who seek to transform stagnant,
archived email data into actionable business intelligence. Dropsuite Insights BI turns complex and extensive
email data sets into simple, actionable reports, graphs and charts.

Improve Business Productivity

Email is one of the most heavily used tools of any business. The ability to help the organization better use email by being more efficient and effective is the key to potentially significant productivity increases. The primary purpose of using email Insights BI reports is to improve business productivity. The ability to easily find patterns of poor email utilization can help identify potential business process improvements.

Uncover hidden email productivity issues

Uncover hidden email productivity issues by analyzing archived data with the click of a button. Discover the high volumes of emails that are causing reduced performance.

Evaluate potential threats to system security

Evaluate potential threats to system security by identifying dangerous or suspicious email attachments. Use this data to fix security threats caused by untrained users.

Instantly analyze months or years of email data

Transform terabytes of data into simple charts and graphs that visualize patterns and help you shed light on company-wide and individual usage.

Answer questions like

Which staff are efficiently managing emails, and which are falling short?
Which recipients are being sent emails/attachments & at what frequency?
Are there employees who are exhibiting unusual email behaviors?
What process issues are revealed by analyzing patterns of usage?
How much time goes by before support contacts customers?

List of Insights BI Email Reports

Variety of easy-to-use reports that can immediately help identify patterns of email usage. All reports are easily customizable and can drill down into individual data sets to find individual email usage patterns.

Email Volume Analysis

This report provides visual graphs that can clearly highlight unusual highs or lows in email volume. Patterns of unusual use are instantly obvious and can be followed-up easily and quickly, helping to identify and correct any potential process or systems issues that can cause spikes in activity.

Time Sending Emails

One of the most powerful sets of data is the Time Sending Emails report. Learn the amount of time sending emails occupies in a group or individual’s day. Patterns of unusual activity are an easy way to learn if spammers or hackers are using email systems to surreptitiously send illicit messages.

Top Contacts ID

Many business administrators want to know which employees are being overwhelmed, or underwhelmed, with email. This data instantly helps identify who is contacted, by how much, and with what type of data. Analysis can reveal if processes or procedures need to be modified to improve performance.

Top Senders/Recipients

Another really helpful report, this one is beneficial for identifying users who are sending or receiving either too much or too few emails vs the norm. Using this report, business administrators can easily identify overworked or underperforming users who may need help, or training, to improve performance.

Email Storage Utilization

Data from this report is extremely helpful for evaluating how much data is being stored over a given period of time. This is valuable for firms with limits on storage either at the business, division or individual levels and can help identify if and when additional storage may be needed well in advance of running low.

Email Response Time

This report is a powerful and effective tool for evaluating email response times for groups or individuals. This is especially useful information for support teams, where response time is a critical KPI. You can also keep track of customer communications to help improve customer satisfaction scores.

“Insights BI makes me feel like an email intelligence Officer”

David W. Oldright

CEO of Trinity MSP

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