Within Teams, you’ll see a sidebar on the left, with a tab called “Teams”. This is where you’ll be able to create groups of users that can be aligned to projects, business units, departments and similar organizational groupings. Within the “Teams” tab, you can navigate to the bottom “Join or create a team” button to create a space for communications. When creating a Team, you can build the member list from an existing M365 Group or create a Teams from scratch that will automatically assign invited users to the new M365 Group that will be created. In addition, there are several templates that can be used to speed up the initial setup of a Teams channel. These templates are based on common use cases, such as Project Management, Help Desks, Employee Onboarding, Incident Response and many others. These use cases are even industry-aligned, including healthcare, manufacturing, government, retail and more.
After creating your new Teams group, you can begin inviting users based on their associated M365 email accounts, or send the associated Teams invite code. Once users can join, they will be assigned default permissions that will allow them to create and update channels, post messages, add new tabs and upload content. To directly control what members have access to, the Teams group owner can use the Teams group settings to alter permissions for both Teams members and Guest members.
Within each channel, users can create various tabs beyond the basic “Posts”, “Files” and “Wiki” that are included by default. Users can create a shared notebook, embedded SharePoint site, document libraries, forms, embedded documents, virtual whiteboards and many more. Each Team can define their own workspace with the appropriate first-or third-party apps to extend Teams capabilities to enable greater virtual collaboration. For example, Project Managers can leverage Teams task tracking, or third-party task tracking to ensure everyone on the Project Team is clear about responsibilities. Creative Teams can leverage the virtual whiteboard for collaborative virtual sessions. IT Teams can leverage Forms or a point solution for ticket submission.
Outside of Teams channels, users can see general Activity wherever they are mentioned, individual and group chats, a calendar that contains everything from your Outlook account, a calling center and a list of recently shared and edited files. The Chat section is different than Teams Groups, as Chat is more oriented around direct communication and messaging between users, whereas Teams Groups functions more like a message board in a one-to-many format.
For Calls, users can engage in video chat, audio chat, or text messaging all at once. Users can also choose to record calls, and after the meeting concludes, an auto-generated link to Microsoft Stream will appear in the Call chat with the meeting recording. The meeting recordings include auto-generated subtitles and timestamps for easy navigation and referencing specific moments of a call recording.