“The move to remote and hybrid work has been a challenging one,” says Jonathan Kropf, CEO of Velocity Group. He saw three key issues over the past few years: patchwork solutions, increased emphasis on security, and the need for agility.
First, he explains that with the pandemic, “A lot of customers initially deployed solutions that allowed their users to work remotely for a temporary time period – but that became a number of years. Now they have to go back and make permanent solutions out of those temporary patchwork approaches.” This poses an interesting dynamic because access, security, identity, and backup must be considered holistically.
Security is clearly one of the top challenges. Customers want to know: “What data is being used and captured? And how is it going to be protected and backed up?” He says that customers may not know how much data is sitting on iPhones and iPads, and in email, or if it is quick and easy to backup all that data, making sure it is available when needed. In a Microsoft365 environment, recovery can be difficult given the need to use multiple tools, depending on which data is impacted: OneDrive, Exchange, Sharepoint, Teams, email, or others.
A third challenge is speed of reaction. As we learned with the pandemic, everything can change in a heartbeat. Customers need to make sure their systems are in a position to be rapidly modified to suit a changing environment. This calls for flexible solutions and the expertise to quickly make changes while ensuring security and maintaining simplicity – all strong suits of Velocity Group.
Dropsuite – a simple yet integrated solution that provides both strong security and the flexibility to react quickly – is his answer. “Dropsuite is easy to set up, easy to get data in and out, with no penalties, and it creates flexibility for our customers,” explains Kropf.