Strategic Archiving in a Rapidly Changing World White Paper by Osterman Research
This new white paper, “Strategic Archiving in a Rapidly Changing World,” created by Osterman Research and commissioned by Dropsuite, sheds new light into email archiving practices, content services and the emerging usage of data insights to impact businesses.
- The 23 most-popular types of corporate content being archived, plus adoption rates
- The 6 key drivers that are are forcing archiving services to evolve
- Topline archiving challenges (GDPR, data silos, and more)
- How businesses are extracting actionable intelligence from archived data
- Cloud adoption rates and core misconceptions about the cloud
Why Archiving and eDiscovery are Rapidly Becoming More Complex
In the White Paper, Osterman explores the rapidly increasing complexity of archiving caused by shifts in data environments.
eDiscovery and compliance are the leading drivers for archiving and content management because of the frequency of lawsuits and compliance audits. Enterprises need a way to preserve all types of electronic content and they need to be able to search it quickly.
However, the rapid expansion of multiple types of content sources (email, social media, instant messaging, SharePoint and much more) are causing data to be spread throughout multiple systems, across multiple locations and with a broad array of file types.
The cloud is a key destination for enterprise applications and it directly impacts content management. We found that today 32 percent of total enterprise content is stored in the cloud, but in two years 52 percent will be stored in the cloud – a 62 percent increase in the space of just 24 months.
What’s needed? New next generation systems that archive ecosystems plus offer highly advanced search. These next generation archiving or content services solutions have two major differences compared to traditional email archiving solutions:
- First, they support a wide range of content types, not just email.
- Second, they support content that is stored on premises and in the cloud.
Strategic Archiving in a Rapidly Changing World
How Archiving Unlocks Hidden Business Improvement Data
Interestingly, the Osterman Research White Paper identifies a major business value to archived data, the ability to extract actionable business intelligence. Using advanced algorithms and search systems that can cross ecosystems instantly, it is now possible, for the first time, to unlock hidden business data in archived emails and related files. This data can be visualized with charts and graphs that make it easy to identify business issues and opportunities never before available.
There are a number of important use cases for using electronic content for business intelligence purposes, among which are:
- Improving the sales and support processes
- Onboarding employees faster
- Finding stress points in process flows
- Conducting investigations into business needs
- Enabling employees to find siloed data faster and with more efficiency
The Big Misconception About the Cloud
Among the biggest surprises of the White Paper is the misconception about the cloud and its impact on archiving.
There is a false impression that email data created and stored in cloud ecosystems like Office 365 doesn’t need to be backed up beyond the native offerings, but that simply isn’t true. For example, Office 365 does not offer traditional backup and recovery capabilities in the same way as organizations have deployed in on-premises environments. Office 365 is a live production system that offers recovery of messages and documents within a rolling time window. Instead, Microsoft uses alternative approaches for safeguarding current production data.
For example:
- In Exchange Online, a user can recover a deleted item for up to 14 days by default (although an administrator can increase the recovery window to a maximum of 30 days).
- Data that is sent to the recycling bin from OneDrive will still be recoverable for 90 days, but only the most recent version of that data.
- Office 365 permanently deletes content from inactive or deprovisioned licenses.
Next Steps for Developing a Next Generation Approach to Archiving and Content Services
The White Paper finishes with a detailed review of how to develop a next generation approach to archiving and content services that is well worth reading. Download the white paper to learn what the steps are, and how you can use them to develop a next generation approach to your archiving and content services.
We at Dropsuite are dedicated to providing the best in next generation archiving and content services. Our Dropsuite Backup and Archiving product includes eDiscovery, the ability to backup across multiple ecosystems, locations and file types, and an advanced Search tool.
And also included at no additional charge is the Insights Business Intelligence analytics system that uncovers actionable data and provides charts, graphs and related visualizations of formerly hidden business data.
Strategic Archiving in a Rapidly Changing World
Contact Dropsuite
If you would like to arrange for a demo of our advanced Backup and Archiving SaaS service at a time convenient for you just contact us. Or for faster service call us anytime: US +1-408-780-2106 or International +65 6813 2090 or by email: sales@dropsuite.com.
