Estimated Reading Time: 3 Minutes
Table of Contents
As a managed service provider (MSP), broadening your client protection beyond typical data backups is critical to help you and your end users stay prepared and recover faster from disaster.
Today’s cyber incidents don’t just threaten files alone or stem from a single type of attack. It’s not a matter of if, but when, a breach will occur — and it’s your ability to respond that defines your resilience.
When breaches happen, you need to be prepared to respond with more than just data backup. Modern MSPs must constantly identify and expand protection for new attack surfaces that go beyond traditional data.
Backup Alone Is No Longer Enough
Increasingly complex cyber threats target more than just client files. They exploit identity systems, misconfigured access policies, and device compliance gaps.
Resilience against cyber threats requires more than recovery alone. It’s about envisioning the worst-case scenario ahead of time to be ready. That means having visibility, protection, and control across every layer of data and identity in the environments you manage.
Many MSPs are unaware of an increasingly common attack target: the cloud identity service Microsoft Entra ID (formerly Azure Active Directory). Cybercriminals gain access by convincing users to give them sensitive data, or through app vulnerabilities and token theft. Once in, they can access email, documents, and other applications and move laterally across the network and within the tenant.
Attackers seek and exploit misconfigured access policies to open up new attack vectors and steal data from resources and applications. Incorrect settings that enable unnecessary features or overly permissive policies could lead to unauthorized access and data breaches. As an MSP, you might not have a way to know when your users put their own data at risk and compromise security.
Instead of reacting after the fact, MSPs can proactively position themselves as trusted security advisors. Dropsuite’s latest release expands backup coverage — not just for files, but for critical identity and policy data through Entra Backup.
Adding Security Layers for All Kinds of Data
Dropsuite understands the importance of helping MSPs prepare ahead of time for security incidents and maintaining the integrity of all types of data. That includes not just files and emails, but also the identity and security layers that keep businesses up and running. Strengthen protection for your business-critical data and transform backup into part of your security posture with expanded coverage, improved performance, and more reporting capability.
Device compliance gaps can arise from failing to update encryption protocols, further opening the door to ransomware. The Verizon 2025 Data Breach Investigations Report found that “ransomware is present in 44% of all the breaches we reviewed, up from 32% last year.” The report analyzed over 22,000 security incidents, including 12,195 data breaches. Smaller organizations were impacted by ransomware in a staggering 88% of breaches.
With cyber threats surfacing at an increasingly fast pace, how can MSPs expand their coverage to prepare ahead of time? The latest platform updates from Dropsuite are designed to build layered resilience against a broad range of cyberattacks and accidents.
Keep Your Policy and Identity Settings Intact with Entra Backup
One way to better secure your end users is by backing up your identity and access layers. While Microsoft Entra ID can protect an organization from cyberattacks, it’s vulnerable to identity-based attacks and human error. Backing up your valuable organizational security policies is often overlooked, but it protects the time and effort you invest in creating them, especially in the absence of an Entra ID Recycle Bin.
Identity-based attacks now make up 30% of total intrusions, according to the IBM X-Force 2025 Threat Intelligence Index. The report concluded that a “surge in phishing emails distributing infostealer malware and credential phishing fuels this trend, which may be attributed to attackers leveraging AI to scale attacks.”
Customers value MSPs that deliver superior service quality and respond quickly when incidents strike. You can avoid downtime from misconfigurations or accidental deletions with expanded Dropsuite Entra Backup coverage for enterprise applications, service principals, conditional access policies, device management policies, Microsoft Intune, and BitLocker recovery keys to unlock encrypted devices.
Expand Your Microsoft 365 Protection
Dropsuite continues to advance its offerings to help MSPs secure Microsoft 365 ahead of time, before incidents occur. For organizations that deal with highly sensitive data, Dropsuite Archiving now helps you increase the level of protection even more by increasing Microsoft OneDrive backup frequency to three times a day. You can also restore exact sharing and access permissions — without manual reconfiguration — so your end users and their collaborators can pick up where they left off.
Another exciting new feature preserves valuable customer data with the support of unlimited contact versioning in Microsoft 365 and Microsoft Outlook. Even if it’s days or weeks prior, MSPs can fully restore client contacts without data loss. In addition to enhancing protection against data loss, Dropsuite now supports the backup of users’ sub-calendars. This rounds out comprehensive coverage for individual user data.
Dropsuite understands how time to recovery is the measure of an MSP’s success, and focuses on reducing downtime and improving speed. As a result, Microsoft SharePoint download performance is now three times faster. MSPs can restore large volumes of content rapidly and minimize downtime during incidents. Whether you’re recovering from an attack or user error, these performance gains help keep clients operational when it matters most.
Building Widespread Resilience
Cyber resilience is the ability of an organization to prepare for, endure, recover from, and adapt to threats and incidents — whether intentional or accidental — to help preserve critical business functions. A proactive approach can help deter and avoid extended downtime that might otherwise threaten a company’s very survival.
Preventative measures have traditionally focused on security controls to minimize risk. These might include firewalls, frequent patching, and multi-factor authentication (MFA). But today’s emerging threats demand more, with resilience requiring visibility, speed, and control.
Fast detection of threats and effective response plans can also help increase your cyber resilience. Dropsuite Backup now offers the Partner’s Audit Log, where you can increase visibility and monitor partner-initiated actions across client environments. You can better answer crucial questions like who made changes, when, from where, and what was impacted?
You can now accelerate the resolution of internal errors, reinforce operational accountability, and provide a reliable audit trail to support both internal reviews and regulatory requirements. Actions like user deletion or service unsubscription could disrupt backup continuity. Without a clear record, audits and client escalations can be challenging. The log helps provide the evidence you need to maintain transparency and prove compliance.
With Dropsuite, you have a new layer of protection to better prepare for today’s threats. Entra Backup goes beyond traditional backups to extend protection to policies and system configurations. You gain visibility into configuration changes and policy drift, so you can review what changed, who changed it, understand its impact, and support clients in maintaining a secure environment with an effective audit trail.
Dropsuite’s robust backup and disaster recovery systems can help you become more resilient than ever before. Whether it’s increased OneDrive backups, audit logs, or unlimited contact versioning, Dropsuite has you covered.
Empowering MSPs as Trusted Security Advisors
Dropsuite Backup works harder to help you demonstrate value to your end users as a trusted security partner. You are the expert they rely on to recommend and implement the very latest in proven security standards.
Dropsuite in Action: Real-World Use Cases
To understand the true value of layered protection, here are a few everyday examples that highlight how MSPs can use Dropsuite’s latest product releases to recover quickly, maintain compliance, and strengthen security.
1. Recover from Ransomware Attacks
A ransomware attack unexpectedly hits your end user’s SharePoint files. The attackers used ransomware to encrypt the files and are demanding a ransom for their recovery, while also threatening to leak data online.
With Dropsuite Backup, rest assured that you can roll back to the previous version of SharePoint files. You also have Entra Backup to protect your identity entities — including users, policies, and access control — so you can recover right away without having to pay a substantial amount to unlock encryption.
2. Roll Back Misconfigured Policies
Sometimes threats are unintentional and come from within an organization. For example, a new administrator joins a company and accidentally misconfigures a security policy. Without protection and traceability, it would take significant time to understand the nature of what changes occurred when, and data breaches could occur in the meantime.
With Dropsuite Entra Backup, you can sidestep risk by rapidly determining where an undesired change was made and immediately revert to the correct version, keeping business up and running, with security settings intact.
3. Review Compliance Records
A company performs a compliance audit to check how it aligns with adherence to the National Institute of Standards and Technology (NIST) framework. The security team needs to determine whether conditional access policies were enforced on privileged accounts six months ago to prevent unauthorized logins. Using Microsoft Entra’s historical data capabilities, the team retrieves archived configurations of the policies in question. The data confirms that the company meets NIST guidelines: MFA was required for all privileged account logins, access was restricted to corporate-managed devices, and failed authentication attempts were logged and reviewed. Without Entra Backup, performing an audit would be nearly impossible and therefore put compliance with NIST standards at risk.
Prepare Today for Better Resiliency Tomorrow
Increase your ability to adapt and respond to threats with new tools to protect against all types of data, identity, and access loss. Get started boosting your resiliency today by logging in to the Partner Portal to see the latest features or contacting your Dropsuite account manager.
