Dropsuite Email Backup & Archiving is a market-leading cloud email backup and archiving service that helps small and medium businesses to securely backup, manage, recover and protect their critical email data. With Dropsuite’s comprehensive provisioning and integrations options, our reseller partners onboard their customers and safeguard their emails in few minutes, rather than hours or days.

Features at a Glance

Automated Incremental Email Backup

Dropsuite email backup and archiver ensures that backing up your emails is simple and easy. You can now backup all your Office 365 email accounts within 5 mins. Also, over 150 IMAP and POP email configurations pre-loaded, the Admin and/or users just need to enter their email and password and we will do the rest. Backups are incremental and with our solution, you can backup all your company emails at the same secure place without “blowing” your IT budget.

True Preservation With Archiver

Dropsuite Archiver preserves your emails, attachments (and more for Exchange) in our military grade secure servers. We archive your company’s emails through the mail server, this means all your information is backed up and there is no data loss. We do a server to server backup which means that you don’t pay for the bandwidth. Also, the retention period is indefinite hence nothing will be deleted from our servers until your subscription is active.

Admin Panel & Multiple Level Access

Dropsuite allows you to grant individual access to their emails. You can also assign different roles to different users. You can also create departments or groups and create department admins. Password privacy is maintained using the “invite user” option. The admin has many role-based access levels to grant to various users in the organization.

Compliance With Document Retention Requirements

With the increasing need for transparency, security and accountability in an email, our archiving service is in line with industry best practices as well as retention and compliance regulations. “75% of all legal discovery orders today specify email records as part of the discoverable content”. There are many rules and regulations that mandate proper data archiving: Federal Rules of Civil Procedure (FRCP), The Health Insurance Portability and Accountability Act (HIPAA), The Sarbanes-Oxley (SOX), Australia Corporations Act s286 and s262A.

Advance Search

Use advanced search only when you just want to download, restore, migrate the search results across multiple email accounts. Choose from a total of 16 different attributes to search emails such as senders name, date, keyword in text/subject and so on etc. You can also view, modify and delete search queries with just one click. All this without the need of IT assistance.

eDiscovery, Tags & Alert

eDiscovery Search has additional menus for saving the search criteria, previewing email search results, and modifying the search criteria. You can set up alerts, TAGs, review process on the results of eDiscovery search whereas you cannot perform these functions with advanced search.
Choose from a total of 16 different attributes to search emails such as senders name, date, keyword in text/subject and so on etc. Also the search criteria can be saved on our servers and can be easily accessed. You can also view, modify and delete search queries with just one click. We go beyond the powerful search and e-discovery by allowing users to create email alerts to when new results match their saved search criteria. All this without the need of IT assistance.

Audit Log

An audit trail (also called audit log) is a security-relevant chronological set of records that provide documentary evidence of the sequence of activities or of specific operation, procedure, or event that has affected at any time. For email Backup and Archiving, the Audit Log shows the key activities and actions performed in a subscription. For each activity Audit log, will record and display the timestamp, user performing the activity, activity name, object(s) on which the activity was performed an IP address and the location from which the activity was performed.

Review Process

Dropsuite’s review process provides an advanced browser-based interface for compliance officers and reviewers who need to ensure compliance with regulations. This Module gives you the ability to review email content against a specific email search and filter criteria. Before you start the review process, you must create an eDiscovery search. Do use the date ranges to filter many emails in the review process. This allows compliance officers to spend less time reviewing individual emails and more time reviewing and improving policies.

Unlimited Storage & Retention Period

We provide unlimited storage and unlimited retention period for every email inbox. You do not have to worry about deleting emails to reduce storage costs. You also don’t have to worry about paying extra to have a longer retention period.

Customizable Retention Policy And Legal Hold

An email retention policy is a company’s established policy for whose email records are kept and for how long. Data – including email – retention policies vary by business and can be subject to industry-specific regulation. Legal Hold is a risk mitigation process that a company adopts to preserve all relevant data (including emails) when litigation or investigation is reasonably anticipated

Download, Restore & Migrate Emails with One Click

One of our most popular features is the restore and download functionality. You can easily download emails to your personal computer or simply, in case of accidental deletions, restore it back to your inbox with just one click. We also offer an email migration function that is very easy to use: After authenticating your new email server, with a single click all your emails accounts and their respective emails (inbox, folders and sent items) will be migrated over.

View & Find Your Files Via File Manager

Apart from emails, Dropsuite also allows you to backup and share files. With the file manager, you can upload files that you want to backup and they can be accessed from anywhere. Apart from backing up your files, you can also share them via Facebook, Twitter, LinkedIn, email or send a customized link.

User Friendly Automated Email Backup

Dropsuite ensures that backing up your emails is simple and easy. With over 150 email configurations pre-loaded, both IMAP and POP, you just need to enter your email address and password – we will handle the rest. Backups take place automatically on a daily basis. Backups are incremental which means the same email is not backed up twice thereby saving you space. Thus, more space to backup more accounts at a lesser cost. So start backing up your Gmail, Yahoo, Hotmail, QQ, Sina and all other email accounts now.

Secure Storage

We pay special attention to the security of your data. We ensure that no one other than you have access to your backup emails and files. All emails are pulled from the mail server using Transport Layer Security (TLS) or Secure Socket Layer (SSL) when available. The mails are then encrypted using one of the strongest block ciphers available – 256-bit Advanced Encryption Standard (AES). Each mail is encrypted using a unique key. The unique key itself is encrypted using a regularly rotated master key. This ensures your emails’ constant protection while we back them up.

View Your Emails Online

In the event that your email provider is down and you do not have access to your emails, you can view them on Dropsuite. We provide a straightforward interface to view all your emails via our web interface. The interface supports multiple email accounts.

Why Businesses Need Backup and Archiving

Business continuity in case of data breach/loss
Storage and cost management
Retaining of the organizational memory
Compliance to regulatory requirements
Efficient search and eDiscovery
Legal reviews in case of litigation

Dropsuite Email Backup and Archiving is a perfect complement to Office 365

Gavin Gamber
VP of Channel Sales & Alliances, ConnectWise

Email Backup & Archiving Plans

BASIC BACKUP

Ideal for the Small Office

  • Unlimited email accounts
  • Backup in 2 easy steps
  • Suitable for any email
  • Migrate, download & restore
  • File Manager
  • View anywhere
  • Per GB pricing

BUSINESS BACKUP

Ideal for SMBs

  • Unlimited storage & retention
  • Suitable for any email
  • Daily backup
  • Business continuity
  • Migrate, download & restore
  • Admin control panel
  • Per seat pricing

BUSINESS ARCHIVER

Ideal for Needing Compliance

  • Includes archiving + backup
  • Unlimited storage & retention
  • Fully compliant
  • Business continuity
  • Admin control panel
  • Migrate, download & restore
  • Per seat pricing
Backup Features Personal Backup Business Backup Business Archiver
Plan type Storage Based Seat based Seat based
Multiple user login
User Access Management
Email Attachments Dashboard
Advanced Search
Alert management
Insights and relationships
Add /Invite email
Access Control management
Bulk Email Add / Invite
Contacts, calendar, tasks backup
eDiscovery
Retention Policy
Legal Hold

Related Resources

DATASHEET

WHITEPAPER

RESEARCH REPORT